The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Highly recommend the company
Great experience. Highly recommend the company.
We ordered a fridge with the requirement to remove the old and replace with the new. Using the website and also customer service was easy with very helpful staff. The fridge was delivered on time with great care taken to actually instal the new unit. Overall very satisfied with no issues encountered. Mark, Lane Cove, NSW
Both sales were hassle free, quick and easy
Thank you Appliances online. I have purchased a washer and dryer from you and both sales were hassle free, quick and easy. You've got the best prices, delivered when I needed the goods. U were even able to help me out when I needed to change my order. Next time I need an appliance I will be back and I have told all of my friends how good you are! Leanne,
WOW I AM IMPRESSED.
I am replying to this email to express my extreme pleasure and delight with
the service provided by Appliances On Line - from the time order to
delivery was a period of only 21 hours - machine delivered, installed and
rubbish and old machine all taken away - WOW I AM IMPRESSED.
I am impressed with the efficiency and ease of this transaction and the
pleasant nature of the Delivery Team. My whole experience with your
company has been easy and stress and problem free.
Thank you - I shall ring your praises loud and clear to friends and family -
it is wonderful in a time where customer service seems to be unheard of - to
find and deal with such efficiency. You promised and you delivered - Well
done.
Thank you APPLIANCES ON LINE.
Linda J. Vaughan. , FLINDERS PARK SA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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