The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Fantastic operation
I just wanted to let you know how pleased I was with your service. I orded a fridge on Monday of this week which was delivered on my requested delivery day, Thursday. I received a phone call the day before to give me the delivery window, and then again on Thursday morning prior to the delivery which was bang on time. I just wanted to thank everyone involved, I will certainly be using you again, & telling others about your fantastic operation. Cheers. Melanie, Brunswick, VIC
And I save almost a $100 off their best price plus ...
Hi Guys, what an exceptional service you provide. Ordered a Bosch front loader on Friday night and could have had delivery the following Monday but work commitments did not allow for this, so
arranged a day off without hassles from my employer and it was delivered, installed and old machine removed 3 days later, delivery guy was excellent & courteous in every way. I did my homework &
shopped around, found out which machine was value for money and you had exactly what I had found in another store and I save almost a $100 off their best price plus I would have had to pay for
delivery and had to get rid of my old machine myself. Exceptional service by your company. I will definitely be recommending you to my friends and anyone else. Keep up the great service. Happy
customer. Thank you. Appliances Online customer,
All in all a great buying experience
JUst had my new washing machine delivered and installed in Queanbeyan by two wonderful guys named Ali & Adam. The communication re delivery times was as stated, their manner and attitude was helpful and pleasant - a great advertisement for Appliances Online. All in all a great buying experience - ordered Sunday afternoon - delivered Tuesday morning - great price too!! Thank you Team!! Julie, Queanbeyan, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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