The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Delivery was an excellent experience
Dear sir/Madam, I must compliment your Company on the smooth transaction & delivery of my Bosch Front Loader Washing Machine.
It was ordered on Sunday 14th, and delivered on Tuesday 16th. The delivery was an excellent experience, with the Guys on the truck informing me of the expected delivery times, and then keeping me updated to the hour, as promised. They were also very courteous and helpful. The bonus was that they were able to take the old machine away without any fuss.
This is the 2nd time that I have dealt with your company, and will have no hesitation in purchasing white goods from your Company in the future. AND I will certainly recommend you to any friends, relatives, and sundry.
Kind Regards, Janine, Manly, QLD
All aspects of this service have been fantastic
All aspects of this service have been fantastic. I can sit at my desk in Adelaide and order items for delivery in Melbourne. If I had to organise it another way it would be too hard. Also the prices are very good. Brad ,
You are an asset to your company
I wanted to personally write and thank you for your great service at a time when I was very frustrated. I bought a washing machine from you in December 2006, a Samsung JV1455. In May it stopped working and since then I have had 4+ service calls over 4 months with the machine going to and from the workshop for repairs numerous times. Even after speaking to Samsung I could not resolve this. Thank you for understanding and delivering me a new machine shortly after our discussions. You are an asset to your company, so keep up the great work as this sets you apart. I will definitely recommend you and make my next appliance purchase from Appliances Online. Ian,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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