The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Service was efficient & prompt
I recently bought a Chef wall oven through you, and wish to pass on my thanks for your service from start to finish. Call center girls were lovely, service was efficient & prompt. Delivery boys were on time, courteous and very capable. I am planning on another purchase very shortly. Patricia, Corrimal, NSW
I will definitely buying from you again
Hi I ordered my fridge on Tuesday and it arrived on Thursday. I coulnd't believe how fast and hassle free the purchase was and the driver (Sukh) was courteous and very efficient. I will definitely buying from you again! Anna, Hawthorn, VIC
Phone call confirmation night before delivery exactly on time.
Hi, Just received my coffee machine and dryer. Thrilled with both and cannot believe the service. Phone call confirmation night before delivery exactly on time. Tony really nice delivery guy and a follow up phone call to ensure I was happy. Well I am happy and very impressed with the excellent service. Even put in some extra coffee pods for me. Yea!!! Fantastic. Julie,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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