The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Delivery people are excellent
Please let your management team know that my appliance arrived yesterday and that the delivery people made such an excellent effort to contact me and inform me of delivery times. I think this is a great service and that the delivery people are excellent. Marilyn, Mackenzie, QLD
Your service has been terrific
Thank you so much, your service has been terrific and the machine has been put to very good use and is doing a great job! I cannot believe it all went so smoothly....you came when you said you would, you did what you said you would and your staff were fantastic....Thank you!! With thanks, Sandy, Adamstown, NSW
You delivered when promised, no fuss, no bother
You do what you say you are going to do. I compliment your efficiency - I bought a fridge that I wanted, you delivered when promised, no fuss, no bother...I'll be back. Alex,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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