The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
WOW I AM IMPRESSED.
I am replying to this email to express my extreme pleasure and delight with
the service provided by Appliances On Line - from the time order to
delivery was a period of only 21 hours - machine delivered, installed and
rubbish and old machine all taken away - WOW I AM IMPRESSED.
I am impressed with the efficiency and ease of this transaction and the
pleasant nature of the Delivery Team. My whole experience with your
company has been easy and stress and problem free.
Thank you - I shall ring your praises loud and clear to friends and family -
it is wonderful in a time where customer service seems to be unheard of - to
find and deal with such efficiency. You promised and you delivered - Well
done.
Thank you APPLIANCES ON LINE.
Linda J. Vaughan. , FLINDERS PARK SA
I was a little skeptical......
Just a note to thank your company for their excellent web site and service.
When I read I could nominate my delivery day and the explanation regarding delivery time I was a little skeptical......what, you mean this company will actually provide a service as part of the transaction?!?!
The two delivery men were very good, they rang and arrived within the time frame and took a few minutes to explain the machines basic functions, couldn't ask for anything more.
I will be telling all and sundry about your company and look forward to using my new washing machine, regards and best wishes for the future - a very satisfied customer.
Lorraine, Pagewood, NSW
Very impressed with the service
Very impressed with the service I got, plus a fast delivery. I would recommend this site, thank you for your prompted service, will deal again Jim, Currambine, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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