The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Good old fashioned customer service
Fantastic hassle free good old fashioned customer service! I'll be back. Thankyou Joanne, Erina, NSW
An efficient and timesaving way to shop
My new LG WT-R854 washer was delivered and installed as promised
within 24 hours of placing order. The packaging and old machine removed
FOC. I am very happy with the new machine and the service provided by
Appliances Online. An efficient and timesaving way to shop. It helps to
know what you want or if you can use a bit of technical nous and do your
own product research. The comprehensive range displayed on Appliance
Online's website is helpful. Don, Kew, VIC
Your Staff and the delivery guys were marvellous
Would like to say thank you to all of you for my Samsung Fridge which was delivered to Katoomba last week. Your Staff and the delivery guys were marvellous also we had a bit of a hic cup and they were so cool. Thanks again and I have told many people about your wonderful service. Rozi,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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