The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Ordered one day, delivered the next (on time)
To the staff of AppliancesOnline: I have just received my brand new clothes dryer which is the second appliance I have bought from you this year. Just wanted to say thanks so much once again for your fantastic service. Ordered one day, delivered the next (on time), all set up and the rubbish taken away. Brilliant! Driving around to the convential stores to save $20 just isn't worth the trouble, when I can sit comfortably at home and receive such great customer service. Will recommend you to all my friends! Thank you. Michelle,
Service was fantastic
We were having visitors and our Maytag fridge (went to heaven)! We went online and loved the Whirlpool. Service was fantastic and the fridge is too! Thank you to the team. Gillian, Kambah, NSW
So polite and efficient
I had my Air Con. Installed on Tuesday. I must say the workers were just excellent – they were so polite and efficient – cleaned up after they had finished and took Boxes etc. away for me.
I would highly recommend them for any future installations. Jennifer, Frankston South, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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