The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
First class communication
Can you please accept this as my sincere appreciation for the first class communication and delivery exactly as promised! I didn't believe that buying a new washing machine could be such a pleasant experience. The phone call yesterday that delivery would be between 11 and 1 was followed up by delivery at 11.05. The installation and removal of the old washing machine just completed the perfect transaction. Thank you! Stephen, Lilydale, VIC
Able to pay COD and free delivery
I purchased my Amalfi benchtop dishwasher in June and it has changed my life! I had excellent service from my initial inquiry to being able to pay COD and free delivery - you can't ask for much more. Prompt, courteous and friendly service and a fabulous appliance - well done all at Appliances Online. Mira, Blue Mountains, NSW
Do business again with your company
Dear Andrew
Just a quick thank you for your service with the LG 7.5kg washing machine that i ordered off appliances online.Very satisfied with product and quick delivery.
Will in the future do business again with your company. Craig,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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