The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great choice of products, good communication
Hi, I just want to thank AppliancesOnline for your fantastic service, great choice of products, good communication, quick and easy delivery and friendly site. I have purchased several products from you for over 12 months now and have found your pricing to be very competitive and delivery very quick. What more could a customer ask for?!! I recommend you to all my friends! Sue,
The process was easy, efficient and worked
Hi Sally, I am writing to say thank you for the excellent service I recieved from Appliances Online. I purchased a washing machine and fridge/freezer a few weeks ago
and the service was excellent, by far my favourite customer experience
in Australia. The process was easy, efficient and worked, without
problems or delays. I would like to say thank you for making buying online so easy and will be recommending your company to friends. Angela, Neural Bay, NSW
Thank you so much and well done
Just to say my goods arrived today, thank you and I must advise you that they were extremely well packed, and I loved them. Thank you so much and well done. Shirley, St. Helens, TAS
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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