The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Using your online chat facility
My wife and I have just purchased a Bosch induction hob top and oven from your online store and would like to express our thanks for the entire experience.
We have used your store before and you continue to offer an incredible range of products presented on a very user friendly site with highly competitive prices.
Our experienced was further enhanced by using your online chat facility which helped to resolve a couple of minor issues regarding our choice and we were given an additional discount for purchasing two items.
Finally your delivery service by Allied Express is amazing. We placed our order on 02/11 and for a fee only marginally higher than the cost of 15 km delivery from our local town we received our goods on the Atherton Tablelands
on Tuesday 08/11. The hob and oven were installed this morning.
A big thank you to all involved. We will be certainly be recommending you to friends and colleagues and will return in the future.
Ian, Yungaburra, QLD
Such an easy time from start to finish
Hi I rang yesterday, arranged to buy a fridge/freezer and washing machine and they are here already! It has been such an easy time from start to finish, I just wanted to congratulate you on a seamless service. The delivery guys were great as well. Annie, Surrey Hills, VIC
Even test-ran the washer
The men delivered my vacuum and Simpson washing machine this morning. Am writing
to say THANK YOU - this is a great service. I love the way there is no
packaging, and Andy even test-ran the washer. Very happy indeed. Thanks heaps! Roger, Balgowlah, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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