The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I will definitely use Appliances Online again
Just wanted to say how impressed I have been with your service. I ordered a washing machine, dryer and microwave through you guys. The price was much better than any that the big electrical goods places were offering, as well as cheaper delivery costs. My goods were delivered today. The driver called an hour before he got here, as requested. He then installed all three appliances and removed all of the packaging from these. He went about his job happily (unlike other delivery guys we have had in the past) and got the work done in such a short time. I am not sure of his name but would like my thanks to be be passed on to him. I will definitely use Appliances Online again, as well as recommending them to friends and family! Kylie,
They took the rubbish! They Installed the fridge!
I personally don't normally have the time to write Testimonials, however in this circumstance I have taken the time left over from the Fantastic service that Appliances Online provided to write one. My Fridge is better than described at a Fantastic Price and the service was more than excellent. My delivery window was EXACT! Thanks very much to Tony and Son... They took the rubbish! They Installed the fridge! It really doesn't get any better than that! When I called Appliances Online the same man I spoke too serviced all of my inquires from measuring to helping me decide what fridge was best for my needs so another HUGE Thank you to Andrew. I wish more companys were like this, I would recommend them to anyone!! Keep Up The Good Work! Jo Pullen Jo,
I am really impressed that the service is as faultless
Hi there, just wanted to send a quick note to say I am very impressed with Appliances Online. I first used you to buy a fridge/freezer 3yrs ago (delivered to address **********) and today got a dryer delivered to Dulwich Hill. Great prices, no rip off delivery charges and truly exceptional service. I will be using you again in the near future to buy a chest freezer, and have recommended you many many times. I am really impressed that the service is as faultless as it is, seeing that you have obviously grown considerably in the past three years. Rhys,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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