The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Highly recommend the company
Great experience. Highly recommend the company.
We ordered a fridge with the requirement to remove the old and replace with the new. Using the website and also customer service was easy with very helpful staff. The fridge was delivered on time with great care taken to actually instal the new unit. Overall very satisfied with no issues encountered. Mark, Lane Cove, NSW
Phone calls advising of delivery. Excellent service.
Place my order for a washing machine on Friday, item delivered on the following Tuesday, at times nominated. Received two phone calls advising of delivery. Excellent service. Appliances Online Customer,
Thanks so much for doing all your website promised without a hitch
Thanks so much for doing all your website promised without a hitch. We were most impressed by the service you provide and would certainly consider purchasing other appliances from you. We hadn't expected the hour before delivery call and when your technician not only arrived as promised but also changed the loaded trolley at our door when he noticed the dog droppings collected on its tyre we were even more impressed. Thank you again Wendy,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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