The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Best price,best service and on time delivery
Excellent site and also excellent service. I bought a fridge this week,,best price,best service and on time delivery!Will recommend this business to my friends! Johanna, Macquarie Fields
You are an asset to your company
I wanted to personally write and thank you for your great service at a time when I was very frustrated. I bought a washing machine from you in December 2006, a Samsung JV1455. In May it stopped working and since then I have had 4+ service calls over 4 months with the machine going to and from the workshop for repairs numerous times. Even after speaking to Samsung I could not resolve this. Thank you for understanding and delivering me a new machine shortly after our discussions. You are an asset to your company, so keep up the great work as this sets you apart. I will definitely recommend you and make my next appliance purchase from Appliances Online. Ian,
Goods were delivered the next day
Excellent Service, thank you so much, the ordering was fast and the goods were delivered the next day. Extremely happy customer. Well done. Janelle, Thornlands, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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