The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Never come across someone with such skill, grace, thoughtfulness and kindness
I would like to highly commend Campbell of your Sydney store. In all my dealings with many copies over the years, especially through online interactions, I have never come across someone with such skill, grace, thoughtfulness and kindness.
I had ordered a freezer to be delivered in Melbourne a while ago. I needed it quite soon after I had ordered it and in following this up with Appliances Online, I initially struggled to get the basic information I needed in terms of time of delivery. Eventually I had the good fortune to come across Campbell.
Right from the start, Campbell was courteous, helpful and entirely professional. He completely understood my needs as a customer and ensured that I be kept abreast of the situation to the best of his ability.
In the end (although I did not communicate this to him directly), when I think he knew it was clear that my frustration was growing and I was considering cancelling the order and taking my business elsewhere, Campbell intuitively sensed that I really needed this item quite quickly and organised for the item to be transferred from Sydney to Melbourne because he was finding it hard to get even basic information about an estimated time of delivery from the supplier.
Having been the Managing Director myself of a very successful business for many years, I understand the costs and pressures of business, and very much appreciated the time and efforts Campbell took to ensure I had what I needed as soon as possible.
Campbell’s initiative, ‘reading between the lines’ of my need as a customer and extending beyond the norm in order to do the right thing by a customer of Appliances Online, has single-handedly won my lifelong patronage to Appliances Online. If I ever require any further such items, I never shop around or compare prices. I will be ringing Appliances Online and requesting to speak to Campbell directly.
Please thank Campbell on my behalf. Monique,
efficient and excellent service
Paid for the machine, its here the next day, now I dont have to wash clothes in the bath tub anymore. Second load and the five k euromaid runs like a rocket, nice and quiet so my rabbit Joseph doesnt get scared of it. All up, a brilliant job, makes me never want to go to shops again, rather buy on line, pay less, more efficient and excellent service. Nick, Plympton Park SA
Cannot believe how much time I saved ordering online
My wonderful washing machine has just arrived and has been installed. What a great service - no time to shop around for one because we both work full time, cannot believe how much time I saved ordering online. Delivered & installed the day after I ordered it, the major retailers can't even offer that. Will definitely use Appliances Online for my next major appliance purchase. Thank you. Tiara,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
Is this like a sound bar ? Does the same thing ? Crock · 2016-09-02
Hi Crock,
Thanks for your question. This product has the same functions as a sound bar and is essentially the same things. The only differences is that it is more slimline and compact in comparison to a soundbar.
If you still have any questions regarding this or any other matter feel free to give us a call at 1300 000 500 and one of our consultants will be able to assist you further.
Kind Regards
Shrey Shrey Anand, Appliances Online
how does this connect to the tv wazzie · 2016-01-25
Hi,
Thank you for your question.
This can be connected via HMDI, Aux or Optical Audio inputs. You can also connect compatible Bluetooth devices.
If you require any further info please feel free to contact us on 1300 000 500 any time.
Kind Regards,
Braedon
Customer Support Consultant braedon.good, Appliances Online
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .