The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Could not beat the price at any retail store
Amazing!!! I order the fridge on Saturday, it was delivered on Tuesday at the time they said they would deliver. They moved my old fridge to the garage, they took away all the packaging. Unbelievable service and we could not beat the price at any retail store (even with staff discounts)!!! Definately wouldn't hesitate to use appliances online again. Hassle free!! The only problem was the lack of photos etc on the site - we did have to go into some retail stores to have a closer look before we made our decision. Thank you for proving to me that customer service does actually exist! Carolyn, Blackburn North, VIC
Very efficient
I wish to thank you for the services rendered in the delivery of my new
washing machine. The contact of the time, delivery by phone was very
efficient and I will definitely be using your services for future
purchases. Mary, Malvern, VIC
Very happy with the reasonable prices
I am very happy with the reasonable prices and service
offered by Appliances Online. The whole process has been so
easy and my washing machine arrived very quickly. The
delivery man arrived on time and was very helpful. I will
refer my friends to this website also. Thank you :) Patricia, Sydenham, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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