The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Want to thank your team for their professional approach and old fashion service.
Want to thank your team for their professional approach and old fashion service. My oven was delivered as promised and without any hassle or problem. We will certainly use your company again. The best service we have encounted in many years. There is always some excuse or problem in delivery or the cost, all was great and thankyou for the lovely person on the end of the phone. Another surprise nothing was any trouble and the whole process was a delight. Susanne and Rik,
Courteous, efficient & just a pleasure to deal with
Cory (I hope that was his name?!) delivered my washing machine today - and sealed the deal on a great experience in all aspects - Phone staff also great. Please pass on my thanks - Cory in particular a great asset to you company - courteous, efficient & just a pleasure to deal with. Have already recommended your co. on the strength of my experience. Thanks a million. Joanna, South Yarra, VIC
You guys are brilliant!!
Hi Appliances Online, Just want to say that you guys are brilliant!! I ordered my front loader washing machine two days ago, picking my delivery day for today. I received the best, most efficient and informative service. The delivery team rang and delivered the washing machine when they said they would, and within half an hour they had it installed and ready to use, and whisked my poor old top loader away. AND your prices are the cheapest Ive found online, AND you provide free delivery! Best service, value for money and exceptionally swift. I will definitely be contacting Appliances Online for my future appliance needs, and recommending you to anyone and everyone. Thanks so much for making life easier and for your brilliant service.
Katrina, Katoomba, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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