The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Excellent service
Excellent service from appliances online. Delivered on time and great communication re the delivery time. This is the second time I have purchased products from appliances online and I can't fault them. Matt in product support went over and above my expectations- my new tv didn't have enough ports for both my pay tv and dvd player and when I contacted the support team, Matt emailed me with advice and suggestions then went on ebay and found me the cable I needed. Try getting that service at one of the big retail stores. If you are thinking of buying an appliance and wonder if appliances online is as great as the customer reviews say- YES IT IS. Do yourself a favour and buy from this site, this is the only place I will be buying my appliances from in the future Julia, Burleigh Waters, Queensland
Competitive pricing
Hello Appliances Online, Just wanted to say how impressed we are with your service. Having 2 small children going out to buy appliances is always a bit of a pain (understatement!). It was great to order our new dryer on Saturday afternoon, having it delivered the next Tuesday, not to mention the dryer being put into the laundry, all plugged in and ready to go, while the packaging was taken care of by the friendly delivery guys. Add to that competitive pricing, just perfect. Thank you for a great service, we will be back in the future. Kind regards Ken p.s. the dryer (Electrolux condenser) is doing a great job too! Ken, Ngunnawal, ACT
Prices were the cheapest that I could find
Appliances Online were probably the most professional company I have ever dealt with. The prices were the cheapest that I could find which is the reason I went with their products. However, the contact made on the day of delivery and the impeccable service of the installation of my appliances were most impressive. Have referred to my friend and she had exactly the same experience. Appliances Online have restored my faith in the retail business and encouraged me to buy on line more often. A special mention must go to a gentleman by the name of LUKE who on several ocassions was the unlucky guy that took our phone call and guided us every inch of the way with measurements regarding our cook top and wall oven. There is no male in this household so we relied on him heavily to reassure us that the appliances would fit. Maureen, Hinchinbrook, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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