The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Excellent service
Excellent service from appliances online. Delivered on time and great communication re the delivery time. This is the second time I have purchased products from appliances online and I can't fault them. Matt in product support went over and above my expectations- my new tv didn't have enough ports for both my pay tv and dvd player and when I contacted the support team, Matt emailed me with advice and suggestions then went on ebay and found me the cable I needed. Try getting that service at one of the big retail stores. If you are thinking of buying an appliance and wonder if appliances online is as great as the customer reviews say- YES IT IS. Do yourself a favour and buy from this site, this is the only place I will be buying my appliances from in the future Julia, Burleigh Waters, Queensland
Hope these guys get given beers at the end of the day, they deserve it.
Thank you so much! We received our fridge this morning (7.30am) We got the phone call an hour beforehand, and the delivery guys were very helpful and friendly! Hope these guys get given beers at the end of the day, they deserve it.
Will recommend appliancesonline.com.au to anyone I know wanting to buy whitegoods etc in the future. Two thumbs up!!!! Shane ,
You promptly followed up our concerns and did something about it
Hi Andrew,
Your customer service was excellent. You promptly followed up our concerns and did something about it.
We are happy with the purchase and we have recommended applicanesonline to other family and friends. Thank You John,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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