The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
My appreciation to management for the professionalism and care
Thank you, washer arrived as promised this morning. Please pass on my appreciation to management for the professionalism and care that your delivery drivers took today. In the impersonal world of online, your drivers showed that you don't need a shop front to have good customer service! Thank you and well done. Geordie,
I would not hesitate to recommend your company
I want to thank your company for an excellent service. I have not brought something so expensive online before and wasn't sure about it. You saved me time and money and it was installed and I am very happy with my washing machine. I would not hesitate to recommend your company to my friends and family. Tracee,
What a wonderful experience
What a wonderful experience using Appliances online has been, Congratulations on your staff training, the young men who delivered my new Simpson clothes dryer, Adam and Ali, arrived on time, were very polite and helpful, also I really appriciated the need to produce photo ID. As a senior I was hesitant to purchase on line, but am now very please I have taken the plunge, I will recommend your company to anyone who will listern. Bev, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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