The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Courteous, friendly and professional
What a great experience. I work 7 minutes from home, your guys called me in the morning, then 20 minutes before arrival so I could shoot home, empty the old fridge. There were problems fitting the fridge through the doors so your sub contractors made a plan through the back of the house. Please commend them. As sub contractors, they did your brand good. They were courteous, friendly and professional.
I really valued the whole process including professional delivery, and removal of packaging material. Mark, Melbourne, VIC
They also removed our old machine with no fuss
dear sir,or madam, i want to write and let you know how pleased we were
with the two guys peter and ben who delivered our washing machine, how
good they were, they explained the machine to me,and were so nice they
also removed our old machine with no fuss. we will not hesitate to use
you again, and recommend your service to friends. thank you pam and
warren. Pam & Warren, Petrie, QLD
We really appreciate your prompt service
Our dehumidifier arrived this morning. We really appreciate your prompt service & can't praise your customer service highly enough. We have told our friends about you & given them your web site address so I am sure you will have a few more orders from the Eungella area. By the way, it is raining & raining here with no site of sunshine in the near future. Mildew is a real problem. So far, so good, with our dehumidifier. Darryly, Eungella, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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