The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
First class customer service & installation
Just wanted to say a massive thank you. Our old washing machine blew up Saturday morning, we ordered a new front loader online that night and it was installed by 2 Appliance Online guys on Tuesday - 3 days! First class customer service & installation, huge range of products and fantastic discounts! Will definitely use again. Helen,
The delivery was actioned in a good and timely manner
Just to say thank you for your excellent service and that the delivery was actioned in a good and timely manner. I will have no hesitation in recommending you to others. Have a Good Christmas and a safe New Year. Daglish,
No fuss excellent service
Outstanding service. This is our second purchase from you. No fuss excellent service and installation team. Particularly like being called re delivery times. Will use you again. John, Beaumaris
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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