The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A BIG THANK YOU to Appliances Online
Hey Shae,
Wanted to say a BIG THANK YOU to Appliances Online.
This is the second time we have dealt with you guys and it now confirms how fantastic the team from Appliances On Line really are.
Once again your delivery men (both names started with R but unfortunately can only remember Rick) were so friendly and thoughtful, they oozed customer service skills. It wasn't that easy getting my new fridge/freezer in but they managed, taking complete care of they way they moved through my house.
Also Shae a thankyou to you. You had the hard task of telling us our original selection wasn't available for a month or so and being so helpful with finding us a solution.
Please forward my email to the top of Appliances On Line as I would love them to know what amazing staff they have. Melanie, Mount Hawthorn, WA
Excellent delivery by the two guys
Just wanted to say thank you for the great service. Excellent delivery
by the two guys, who even took away my old broken dryer which they
didn't have to do! Very friendly and efficient and the washing machine
is great too! Monica, Kingsville, VIC
I must say the service was impressive
Dear Appliances on line, I would just like to thank the two delivery guys that delivered my dishwasher to Kilsyth today. The drivers name was Basem I believe and he was great, as he kept in touch with me so I was able to stay at work as long as possible and when I got home for my delivery he came 5 minutes later. I haven’t taken the dishwasher out of the box yet, but I must say the service was impressive. Kind Regards, Janine Batten
Janine Batten, Kilsyth, Victoria
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .