The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
My opinion it is one of the best ecommerce operations in Australia
Just wanted to pass on my thanks for your fantastic service, this is the 2nd time I have done business with Appliances Online and in my opinion it is one of the best ecommerce operations in Australia.
Quick to respond, fast delivery (got my washing machine here and installed in less than 2 hours),the prices are good and they take away the box and rubbish afterwards.
Highly recommended, thanks again Mike,
I will definitely use Appliances Online again
Just wanted to say how impressed I have been with your service. I ordered a washing machine, dryer and microwave through you guys. The price was much better than any that the big electrical goods places were offering, as well as cheaper delivery costs. My goods were delivered today. The driver called an hour before he got here, as requested. He then installed all three appliances and removed all of the packaging from these. He went about his job happily (unlike other delivery guys we have had in the past) and got the work done in such a short time. I am not sure of his name but would like my thanks to be be passed on to him. I will definitely use Appliances Online again, as well as recommending them to friends and family! Kylie,
You guys deserve more than 5 stars!
This is an amazing experience for me and my husband. We always have qualms buying items online, but Appliances Online have delivered with excellence. The description and reviews on the appliances were precise and the customer service is amazing! The gentlemen who delivered our stuffs are excellent, they communicate all the way through. You guys deserve more than 5 stars! Jen and Dave, Hamilton, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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