The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Finding your website was an absolute godsend
I just wanted to say a huge thank you! I recently took delivery of a washing machine and a freezer. The initial thought of having to go from store to store to find what I needed was starting to stress me enormously. I was also at a loss about how I was going to get rid of the old machines. Finding your website was an absolute godsend for me. The helpfulness and friendliness of your staff on the phones and during the delivery, coupled with your prompt service made this such a worthwhile experience. No running around and my old machines neatly taken away. There is absolutely no doubt in my mind that I will use you again in the future and I will definitely be recommending you to friends and family! Juliette, Ferntree Gully, VIC
Your service has been terrific
Thank you so much, your service has been terrific and the machine has been put to very good use and is doing a great job! I cannot believe it all went so smoothly....you came when you said you would, you did what you said you would and your staff were fantastic....Thank you!! With thanks, Sandy, Adamstown, NSW
Your company has won us over
We brought our washing machine through this company and our new microwave. We saved at least 3hundred dollars.The service was brilliant the delivery Was when they said the Gentleman on the phone when I rang was so help full.IT was all made very easy with huge saving free delivery and they take away your old for free .this company know how to look after there customers should be more of it..Thank you and your staff so much.Ifwe every need anything again we will shop with you..Your company has won us over and I,m more than happy to tell all my friends about your company your staff are brilliant and friendly...yes you can shop on line or by the phone excellent. Elizabeth, Greenacre, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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