The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
First class service
I just wanted to say thanks for the first class service. The best I have received from any company in Australia. I ordered my new Westinghouse fridge on 29 Nov and it was delivered today as scheduled. Well done guys you deserve to succeed. Cheers..Alan. Allan, Pullenvale, QLD
For a commendation for his professionalism in handling this problem
Super service for freezer, arrived the following day after being ordered and old one removed. A slight hiccup with manufacturer but Appliances Online kept on top of this... Finally resolved with mfr. I would recommend Andrew for a commendation for his professionalism in handling this problem.. I will definitely be back. Lesley ,
The process was quick and easy
I purchased a refrigerator through this site and am very impressed. Not only did I discover competitive pricing, I also rang with an enquiry which was promptly answered and well handled. The process was quick and easy, my fridge delivered 1st thing the next morning. Warren who delivered my fridge went to the trouble to assist by taking away my old fridge, setting up the new one and even putting my groceries back in! I would highly recommend Appliances Online! Carolyn,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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