The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Outstanding Service - Exceeded Expectations
Outstanding Service - Exceeded Expectations.
Thank you for offering such a great range of products at very competitive prices via a very easy to use and comprehensive website!
We placed our order for a washing machine on Friday afternoon and couldnt believe it was ready to be delivered to our home the following Tuesday afternoon ie 2 business days turnaround - that is unheard of in WA!
The delivery service went very smoothly and the two delivery men were extremely polite, considerate, efficient and tidy!
We look forward to recommending Appliances Online to all our friends/family who are in need of appliances. Joanne, Lathlain, WA
What's not to love?
I think it's safe to say that I will no longer be looking in the High Street for any other electrical appliances after such a great experience with Appliances Online. Easy website to navigate, great range of high quality products, the lowest prices around and friendly and helpful staff. What's not to love? Well done guys! Julie, Stanmore, NSW
Nothing was too much trouble
Just want to say how impressed I was with the delivery of my fridge. I live in a complicated complex of flats and the delivery guys were not phased at all. They arrived when they said they would and were very courteous and professional. Nothing was too much trouble. I will definitely use this site again. Thank you for easing the burden of moving house!! Appliances Online customer, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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