The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Why can't everyone do that !
Would just like to say how pleased we are with the service offered by your
company. We would have no hesitation in recommending you to family and
friends. The communication has been first class and the phone call prior to
delivery is a great idea..why can't everyone do that???
We'll definitely use your company again.
Simon, Attadale, WA
Just wanted to say how impressed I was
Just wanted to say how impressed I was from start to finish with using
your site, purchasing the item and the delivery process. It was
excellent and I'm sure I will be using your service many times in the
future. Robyn, Dickson, ACT
A company who serves people
I would like to express my thanks for your performance as a company who serves people. After 21 hours since my old washing mashine collapsed I was able to start my washing with a new 7.5kg Front Load Samsung Washing Machine WF8750LSW1. The staff was so proffesional Steve was a very helping to unswer my all questions. I said he is a great ambassador for his company. He was patient and no in a hurry. I am also very happy to choose this model of Samsung as it covers all my expectations to get great results on wash with many different cycles. Definitely I will share your address with my friends.
Jadwiga, North Epping, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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