The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Why can't everyone do that !
Would just like to say how pleased we are with the service offered by your
company. We would have no hesitation in recommending you to family and
friends. The communication has been first class and the phone call prior to
delivery is a great idea..why can't everyone do that???
We'll definitely use your company again.
Simon, Attadale, WA
You have my business for all household appliances in the future
Despite first sourcing another fridge from another online appliance business and being let down badly on communication and availability, I called appliances on line to see if they could assist. I would like to say how impressed with your business I was, from initial contact with the sales department, who gave me a great price on the same fridge and was so helpful, to the guys who delivered it the next day, we have a very awkward house to deliver and nothing was too much trouble for them Very professional and helpful is the only way to describe the delivery guys. Well Done, your team should be proud of themselves. You have my business for all household appliances in the future. Thank you. Andy Nelson, Rouse Hill NSW
Great prices
Just wanted to feed back how impressed my husband and I have been both times we have used your service. Not only with the great prices, but the delivery process. This time we purchased a Fisher Paykel washing machine. Not only did we get it delivered the very next day, but we received 2 courtesy calls telling us when it would arrive. In addition the two men who delivered the machine were so friendly, even beeping on departure, much to the amusement of my 8 month old daughter! It's so nice to deal with such a professional company. Thanks very much. Caroline, Tingalpa, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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