The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Why can't everyone do that !
Would just like to say how pleased we are with the service offered by your
company. We would have no hesitation in recommending you to family and
friends. The communication has been first class and the phone call prior to
delivery is a great idea..why can't everyone do that???
We'll definitely use your company again.
Simon, Attadale, WA
Courteous, pleasant and helpful
I just wanted to thank you for the fantastic product and service I received from your team. The two delivery men were a joy to work with. They phoned at 7.45am to let me know they would be there between 8am and 10am. They arrived on time, were courteous, pleasant and helpful. I have dealt with delivery people in the past who you just want to leave your place! But these guys were really helpful and made the whole thing easy and breezy. I haven't tried out the washing machine yet, but I'm sure it's going to be a great purchasing decision. Katherine, Stanmore, NSW
Had 3 choices of way to pay
I shopped and ordered my washing machine on Wednesday, received email confirmation straight away, had 3 choices of
way to pay then the guys rang me this morning (friday) as i
requested it be delivered today and they told me what time
they would be here and wow they actually did get here in the
time frame they gave. Product was very well packaged. They
were very polite and asked if I had old machine to take away
and where I would like them to put the new one after putting
it where I asked them to, we exchanged paperwork and they
said if I have any problems please don't hesitate to call
..Very very happy with the service and transaction and would
not hesitate to deal with them again. Tracey, Bribie Island, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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