The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Why can't everyone do that !
Would just like to say how pleased we are with the service offered by your
company. We would have no hesitation in recommending you to family and
friends. The communication has been first class and the phone call prior to
delivery is a great idea..why can't everyone do that???
We'll definitely use your company again.
Simon, Attadale, WA
Great prices
Just wanted to feed back how impressed my husband and I have been both times we have used your service. Not only with the great prices, but the delivery process. This time we purchased a Fisher Paykel washing machine. Not only did we get it delivered the very next day, but we received 2 courtesy calls telling us when it would arrive. In addition the two men who delivered the machine were so friendly, even beeping on departure, much to the amusement of my 8 month old daughter! It's so nice to deal with such a professional company. Thanks very much. Caroline, Tingalpa, QLD
When Zac arrived he was very friendly and helpful
Hello Appliance Online Recently I purchased a small Samsung fridge and I just wanted to send you a message and say a big thank you for such great service. I phone to confirm delivery days as we're in the process of moving into our new house, and you were able to on the day we required (today). As promised I had a phone call from Zac prior to delivery to make sure we'd be at the house. When Zac arrived he was very friendly and helpful. So again thank you very much for great service and great prices. Michael,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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