The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Why can't everyone do that !
Would just like to say how pleased we are with the service offered by your
company. We would have no hesitation in recommending you to family and
friends. The communication has been first class and the phone call prior to
delivery is a great idea..why can't everyone do that???
We'll definitely use your company again.
Simon, Attadale, WA
Exceptional
I would like to thank you for sending such great young men to deliver my dryer. They were so happy – it was great. They unpacked my dryer, positioned it for me and took away the old machine and all the rubbish. I know that’s part of their job but they were exceptional.Please convey our thanks. Lyn, Aspendale Gardens, VIC
Certainly put you top of our list for any future items
Dear Appliancesonline
Just a quick note to say how happy we were with the delivery of our fridge. Most impressive was the following:
1. You said you would deliver the next day and you did
2. You said the driver would ring an hour before delivery and he did
3. The delivery people unpacked the fridge and took away all the packaging waste
4. The delivery people installed and levelled the fridge
5. A very good price and free delivery.
Thanks very much - we will certainly put you top of our list for any future items and recommend you to our friends. David,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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