The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Why can't everyone do that !
Would just like to say how pleased we are with the service offered by your
company. We would have no hesitation in recommending you to family and
friends. The communication has been first class and the phone call prior to
delivery is a great idea..why can't everyone do that???
We'll definitely use your company again.
Simon, Attadale, WA
With service like this I will be buying from you again
I would like to bring to your attention the efficient and quick service delivered by two of your workers - Jim and Nathan.
Last night I had a LG refrigerator delivered and the item had a paint chip right in the middle of the door. So the fridge was not plugged in or used. I was given the choice of a discount or a replacement fridge. As we have guests arriving from the US tomorrow morning, I could not wait till Fri for a replacement fridge so I accepted a discount on the purchase price. Nor did I want our old fridge sitting in the middle of the dining room til Friday. I was assured that the old fridge would be removed tonight.
Well this morning Jim and Nathan arrived, took the old fridge levelled off the new fridge and were most personable and pleasant in their manner, as well as being efficient in their job.
I would like to thank you for arranging the prompt pickup of the old fridge and compliment Jim and Nathan too.
Two years ago we bought a washing machine from you and now a fridge. With service like this I will be buying from you again and will be telling all our friends about the great prices and service your company offers.
Thank you very much. Tony,
Cheap price
My freezer broke on Thursday and i ordered a new one from
you guys Thursday afternoon. You delivered it and had it up
and running by Friday 7:45am! I could not believe the
prompt service, cheap price and friendly staff. I have told
my whole family if they want something go through you and i
will also tell everyone else i know. Wonderful thank you so
much! Liesl, Caves Beach, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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