The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Why can't everyone do that !
Would just like to say how pleased we are with the service offered by your
company. We would have no hesitation in recommending you to family and
friends. The communication has been first class and the phone call prior to
delivery is a great idea..why can't everyone do that???
We'll definitely use your company again.
Simon, Attadale, WA
From start to finish - terrific service
Thank you so much for the easy transaction and installation of my new dryer. From start to finish - terrific service. I will be recommending you to all my family/friends. I was particularly impressed with the installation & removal of the old dryer - terrific. Nicky, Neutral Bay, NSW
CONGRATULATIONS on being a fabulous company
Dear Appliances Online,
Just want to say CONGRATULATIONS on being a fabulous company. All of the
service we received from checking stock availability to organising delivery
on the day and receiving goods was excellent. All staff that we dealt with
were efficient, careful (with bringing in fridge and taking out old one) and
polite.
You run a very efficent company with polite, helpful staff.
Keep up the great work I have emailed your site to some friends already
and will definitely be recommending you. Katrina, Hornsby, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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