The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
These guys are running a slick operation
Outstanding service, these guys are running a slick operation. The met all deadlines and I was kept informed about my delivery through the whole process. I will definitely order through Appliances Online again. Fantastic job, well done. Kristie, Camp Hill, QLD
Prices were the cheapest, delivery free
I'm quick to complain when something is wrong, so when I receive first-class service, I think it's only fair to compliment. Your service was faultless. Your prices were the cheapest, delivery free, fitting free, you allowed me to choose the day of delivery, you advised exactly how I would be contacted re delivery. The driver contacted me exactly as you said he would, delivered on time, fitted the appliance, made sure I was satisfied, and left. Keep this standard of service up and I won't be shopping anywhere else for my appliances in future. Why would I? Thanks Karen, North Freemantle, WA
Went above and beyond when helping me with my connection
Hi, I just wanted to thank Peter for his efforts in resolving the mix up with my delivery. I'm very pleased with my purchase and Tony the delivery man was great. He was very friendly and went above and beyond when helping me with my connection. Victoria ,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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