The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Was $200 cheaper than our local shop
Hi Guys, Just wanted to say thanks. We ordered the stove on Tuesday afternoon, I didn't think you'd be able to deliver here to Nintingbool by Friday (today) and told the missus not to get her hopes up! But here it is! And also... it was $200 cheaper than our local shop wanted to charge me. Thanks again Nigel,
Very impressed with the delivery and installation staff
I was very impressed with the service and delivery from appliances on
line when I ordered a small item first. Due to this, I again ordered
from Appliances on-line and bought the washing machine. Unfortunately
the machine was found to be faulty upon installation on the Friday. The
unit was removed and replaced with a good working one on the Monday.
It was disappointing but I must add that the gentleman delivering and
handling the installation on the Friday was superb in his customer
service and arranging a new delivery. The delivery on Monday took place
timeously and the unit was installed successfully. Again another
delivery and installation person and I was again impressed with his
customer service, installation and detailed instruction on the use of
the machine. Very impressed with the delivery and installation staff
employed by Appliances on-line. Thank you for making a challenging
situation less so. Tersia, Burwood, VIC
impressed
I just wanted to write and say how impressed I am with your service. Ordering online was very easy, availability was immediate, I really appreciated the full service of delivery, take away the old machine and plumb in the new one, and the two delivery guys were great- very helpful, just two good guys. The whole experience was easy from start to finish- so good to find a company like yourselves. Dee, Neutral Bay NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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