This rice steamer has been great and used for a few years but the non stick coating on the aluminium bowl has twice broken down and flaking off. Although previously a replacement part was available, this is no longer the case. It is very poor that a replacement part isn’t available for a product that is currently available for sale. Sunbeam used to be better than this.

I’ve been using this product for about four months now and unfortunately, I’ve encountered a couple of significant issues—one of which could pose a serious health risk. 1. Design Flaw – Steam Condensation Collector: The steam condensation collector consistently falls off, even with minimal movement. This leads to frequent messes and makes the product frustrating to use. 2. Non-Stick Coating Hazard: After just a few uses, I noticed the non-stick coating beginning to bubble and eventually peel off. This raises a major concern, as the flaking material could easily contaminate food during cooking. I attempted to register a complaint, but I’m not confident in how seriously the company is treating this issue or whether they intend to recall or improve the product. For now, I cannot recommend it, especially considering the potential health hazard.

Lid does not seal...leaks water through steam vent all over bench, not in the useless condensation collector. Rice sticks to non stick surface. Not a good product from Sunbeam