The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A great price and excellent delivery service
Delivery of both the fridge and washing machine were fabulous! Reliable and outstanding service! I will recommend to anyone who wishes to have a great price and excellent delivery service! Appliances Online Customer, Australia
It arrived exactly as indicated. GREAT SERVICE
I ordered my Beefeater BBQ on the 27/12/2010 and at the time I was advised that there was to be a delay (approx 3-4 weeks) on the delivery of my BBQ, which I was fine with. It was great to receive a call from appliances online between christmas and new year keeping me up to date with my back order. I then again received another call on 05/01/2011 advising me my order was being despatched already and that I should receive it in approx 3 days. It arrived exactly as indicated. GREAT SERVICE. The only issue was the carrier who delivered it to a different address than the one clearly shown on the delivery docket ! Would gladly purchase another product from Appliances online. Appliances Online Customer, Australia
Great prices
Just wanted to feed back how impressed my husband and I have been both times we have used your service. Not only with the great prices, but the delivery process. This time we purchased a Fisher Paykel washing machine. Not only did we get it delivered the very next day, but we received 2 courtesy calls telling us when it would arrive. In addition the two men who delivered the machine were so friendly, even beeping on departure, much to the amusement of my 8 month old daughter! It's so nice to deal with such a professional company. Thanks very much. Caroline, Tingalpa, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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