They gifted this to me last week, and when I tried using it to bake a cake it stopped working 😔😔😔😔, I hope I get a free service on this ..

Based on quite a number of negative reviews I was hesitant about buying this product. However, I took the plunge based on the fact that I needed a new hand mixer and for the price this item looked pretty fancy and at a bargain price! I've used it for the the first this morning to make a loaf cake and I'm very impressed with its mixing capabilities and various functions. I'm mindful to handle it with care as I'm not sure that it's all that robust.

I expected better quality from Sunbeam. Used it to mix cake and it did not mix equally, some of the batter was light, some darker. Pathetic mixer.