I purchased my Torino at Nunawading outlet on 25 February 2019. Its first use was on 1 March. After much experimenting with the coffee grind and level of tamping, I finally achieved an extraction in the green zone. Then the steamer did not work! The next day, after many tries, the steamer decided to work BUT now the tank was leaking on to the bench below. The tank was NOT overfilled. Also, when the machine is heating up for the first time in the morning, a rush of steam come out from somewhere - not from the steam wand - and when in use water seems to be constantly dribbliing into the drip tray. I have made sure the tank is firmly inserted but to no avail. I am not happy. I had a Sunbeam Nespresso E Series machine for 10 years with no real problems. Can someone tell me where the Serial Number is hiding?

Treated myself after looking 50kg, best decision I've made love love love it.....and so shiny I love shiny things

Was looking at the German and Italian equivalents (Bezzera and ECM) and suddenly the Torino came on the market. What a find! Great build, Aussie design, auto or manual operation - draws a brilliant coffee. Best thing? Comes with belt-driven grinder (quiet), tamper, milk jug...the lot. Got a discount off RRP from the retailer too - impossible to resist. Like all good machines, takes practice and patience to get optimal coffee result, but well worth it. We love our Torino.