The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Prompt delivery, great prices and constant communication
Hey, Your service regarding my order has been completely top notch. Having had a dent in our original fridge, your staff promptly rectified the problem without question or making me jump through hoops. That to me is just great and not service I would have received from the established bricks and mortar stores.
I know I will certainly be recommending your organisation to others. The prompt delivery, great prices and constant communication were all greatly appreciated. You have made moving into our first house so much easier. Many thanks. Richard, Croydon, VIC
No wonder people are turning to the net
No wonder people are turning to the net, fast effective service delivered
to your door. very impress and will use this site again and tell my friends..
Thank you Rachel, Kingston, ACT
Wish everyone I dealt with online was as good
Andrew - Just a quick note to let you know the coffee machine has just arrived. Thank you not only for the phone call this morning, but for your excellent service. Wish everyone I dealt with online was as good. Thanks again - Have a nice weekend. Kathleen,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
The milk frothier has stopped working. Where do I locate replacement seals Peterg · 2016-02-24
Hi Peter,
Thank you for your enquiry,
Sunbeam has advised that you may contact their spare parts division in order to retrieve the replacement seals.
Sunbeam Customer Care: 1300 881 861
If you have any questions, please feel free to contact our customer service team 24 hours a day, 7 days a week. Call us on 1300 000 500.
Kind Regards,
Paul
Customer Support Consultant Paul Lee, Appliances Online
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .