The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Delivery people are excellent
Please let your management team know that my appliance arrived yesterday and that the delivery people made such an excellent effort to contact me and inform me of delivery times. I think this is a great service and that the delivery people are excellent. Marilyn, Mackenzie, QLD
No wonder people are turning to the net
No wonder people are turning to the net, fast effective service delivered
to your door. very impress and will use this site again and tell my friends..
Thank you Rachel, Kingston, ACT
Very happy with Appliances Online
I was very happy with Appliances Online. The product I purchased was very well priced. It arrived when they said it would. I was also able to pay cash on delivery, which I appreciated, as I don't like giving out my credit card details, even though I am sure it is safe to do so with this company. Janice, Scarborough, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
The milk frothier has stopped working. Where do I locate replacement seals Peterg · 2016-02-24
Hi Peter,
Thank you for your enquiry,
Sunbeam has advised that you may contact their spare parts division in order to retrieve the replacement seals.
Sunbeam Customer Care: 1300 881 861
If you have any questions, please feel free to contact our customer service team 24 hours a day, 7 days a week. Call us on 1300 000 500.
Kind Regards,
Paul
Customer Support Consultant Paul Lee, Appliances Online
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .