The Appliances Online Net Promoter Score (NPS) is based on feedback from 62,855 people, collected between May 2018 to May 2019. Learn more about the Net Promoter Score (NPS).
Excellent work!
I would like to congratulate you on your wonderful service. I ordered an INSINKERATOR yesterday and the delivery today was impeccable. I do not normally write emails of this nature, however, Michael and Layne (delivery guys for you) were brilliant. I was regularly contacted (telephoned 2 times) and delivery was undertaken smoothly. Please let them know how much this was appreciated, given that it is usually the case the people write to complain!Excellent work! Joseph, Edensor Park, NSW
Perfect
A good site that is easy to navigate and easy to order from. I specified delivery for a Friday, Appliances Online called me in the morning to say delivery would be between 11 and 1 PM. at 1 minute past eleven, the truck arrived. Perfect! Gerard, Annandale, NSW
Phone call confirmation night before delivery exactly on time.
Hi, Just received my coffee machine and dryer. Thrilled with both and cannot believe the service. Phone call confirmation night before delivery exactly on time. Tony really nice delivery guy and a follow up phone call to ensure I was happy. Well I am happy and very impressed with the excellent service. Even put in some extra coffee pods for me. Yea!!! Fantastic. Julie,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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