The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
All the information is supplied
I love how i can check the appliance out & all the information is supplied - even how it looks side on. Deb, Mt. Gambier
FANTASTIC SERVICE
Hello
I refer to the below message, and advise - THE EAGLE HAS LANDED....!!
Many thanks for the amazing service..
NEVER EVER - have I experienced such professional communication, service, nor
the satisfaction of dealing with such a VERY well organised company.
You certainly have the systems in-place to ensure smooth speedy dispatch and
guaranteeing client satisfaction.. A virtue which is long LOST with most
retailers these days!!
I only ordered this item YESTERDAY AFTERNOON and here I am AT 9:20 AM the very
next MORNING with the appliance delivered to my door...by a most polite
attentive courteous delivery driver!!!
FANTASTIC SERVICE - AND to top it all off, I received TWO communique's earlier
this morning, one as TEXT and one by a clear concise courteous phone message (as
I didn't even have my mobile ON at that time of the morning..YET!!!) and next.
doorbell rings and here it is - AT 9:20 AM...!!! (all the way from Sydney TO
Port Macquarie) AMAZING!!!!
Kenneth Eather, PORT MACQUARIE
Drivers have been helpful, courteous & knowledgeable
I wanted to pass on our thanks to your company for the outstanding service we have received form our very first contact with you up to the delivery of our appliances yesterday. Every staff member up to & including the delivery drivers have been helpful, courteous & knowledgeable about your business. I have no hesitation in recommending your company to others. Sandra, Nambour, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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