We had bought this blender mainly to make smoothies and it worked fine for a few months however the plastic piece broke off underneath where you place the blender jug and we got it replaced under the 12 months replacement, however the replacement blender has also stopped working when my daughter was trying to blend up a smoothie. Unfortunately this product was not durable enough for such a basic function. The auto clean function was a bonus. It had some good functions and initially did what it said it would but we can’t keep buying this product and replacing it when it breaks or stops working after little and basic use. I won’t be buying this one again.

Was very happy to finally have a decent blender for smoothies and soups until the common problem struck with the plastic apart at the bottom failing. Upon checking the website for FAQS to see if there was a solution, I've seen 20 odd reviews who have all experienced the same problem. Disapointing to see there is no replacement parts.

It was a great blender for the first 3 months, only used once a day for my morning smoothie an maybe in the afternoon for a kids milkshake after school. After 3 months it has stopped working , only the bottom blade spins so wont blend or clean