The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Service was excellent
Bought a dishwasher from you. Service was excellent, product delivered pronto and guys took the old one away having helped to transport the new one as close to where tit was to be installed. Everything worked out perfectly, even downloaded the manual prior to receipt of the product - which also included a hard copy manual. Well done guys Eric, Chelsea, Victoria
Prices were also very competitve.
Ordered washing machine on Friday, it was delivered and installed on the Tuesday. Fantastic service and delivery men were very friendly and helpful. Will be recommending you to all my friends. Prices were also very competitve. All over a fantastic and very easy way to purchase good.
Ellen, Lillydale, Australia
Absolutely fantastic service
I have received absolutely fantastic service from Appliances Online. The fridge that I purchased was faulty, and Carla Horvath went above and beyond to help me out. She was friendly and professional and understanding of my situation. She organised for it to be replaced, for free, very quickly, and at a convenient time. I was rather annoyed about the faulty fridge but Carla's fantastic service turned that around and I will now recommend you to all of my family and friends. Amanda, Bowen Hills, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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