The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Cheerful and great to have a laugh with
To whom it may concern Thank you very much for the prompt delivery, your delivery men were very polite, cheerful and great to have a laugh with. I will definitely refer your business to all my family and friends. Rudsyn,
Great customer service!
When my Westinghouse Fridge arrived with a dent in the front. Dave the A-o-L contact was most helpful and as they were out of stock allowed us to use the damaged one until the new one arrives. Great customer service!! Ken,
Thank you for the seamless transaction
Thank you for the seamless transaction. I bought a fridge for my elderly mother on Sunday and it was delivered as promised on Tuesday. The fridge was installed and the old one removed. What a wonderful service for people who are unable to go out and buy a new appliance. I will be back and will recommend to everyone who will listen. Also your staff each time I rang were so helpful and friendly. What a wonderful service. Thank you. Jenny,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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