● Compatible with model: ICBIW-30 ● RH (right hinge)
Legendary service
The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
This is customer service about the relationship
I call Appliances Online Australia, from where I bought the ill-fated Myrtle (name for Microwave). It't not their problem, but they see the chance to convert a customer into a fan. Or maybe they're skilled enough to recognize the signs of impending caffeine-delay hysteria. Either way, they're wise enough to tell me they'll find a solution. Robert calls back promptly to say it's not their policy, but they'll replace Myrtle tomorrow. I nearly ask him to run away with me. This is customer service about the relationship rather than the policy. It's the attitude I have in my own business and I'm surprised companies can survive today without it. The cost of sending me a replacement will be tiny compared to the value of my future purchases and the marketing value of my telling friends on Facebook. Michelle, NSW, Australia
Prices are so much cheaper
So happy with appliances online. I bought a fridge on
Tuesday night and it was delivered from Sydney Thursday
morning and i live 6 hours away. Item arrived in brand new
perfect condition. Prices are so much cheaper too! Will
definitely be dealing with this company again. Thanks! Elizabeth, Bega, NSW
100% happy with the great service
Bought a condensor dryer from you guys this week, 100% happy with the great service, from ordering over the phone to the truck driver, all were fantastic, best service ever, product fantastic, love it so much, it was delivered in less than 24 hrs ,can't beat that, thank you so much for such great service and a great product, l will return for all electrical's needed in the future, l would recommend appliances online to all, a fabulous service and product, the whole experience was great. Kim, Narre Warren, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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