The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Over the moon about the service and value that you offer
We ordered a fridge on Saturday and it arrived today. We are over the moon about the service and value that you offer. From browsing your website to choose a product, right through the ordering and payment process, it just couldn't be easier. We got your web address from Choice Magazine and I'm writing to them letting them know that you are an excellent place to shop. I've sent the link to everyone in my distro list and facebook. Well done and thank you. Appliances Online customer,
Very polite and accommodating delivery men
I always like to give credit when credit is due.
I was extremely impressed with your professionalism from the moment I logged on to your web site. It was a hassle free experience right down to your very polite and accommodating delivery men.
I will definitely use you again and will sing your praises to all and sundry. Keep up the good work. Christine, Wangi Wangi, NSW
Fantastic service
Can't stop talking about the fantastic service we received from Appliances online when we bought our new fridge. The transaction took less than 5 minutes over the phone around breakfast time on Monday. It was delivered from Sydney to us in Canberra the following day at 10:12 am. That is the sort of service that we dream of receiving. It was no different when we bought a gas heater earlier in the year Ian, Charnwood, ACT
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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