The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thanks for supplying great service & products
Thanks for supplying great service & products! We recently purchased an oven, gas cooktop, dishwasher, rangehood, sink & taps and could not be happier with the fantastic customer service and speedy delivery (delivery guys were great too!). Appliances Online customer ,
Courteous, friendly and professional
What a great experience. I work 7 minutes from home, your guys called me in the morning, then 20 minutes before arrival so I could shoot home, empty the old fridge. There were problems fitting the fridge through the doors so your sub contractors made a plan through the back of the house. Please commend them. As sub contractors, they did your brand good. They were courteous, friendly and professional.
I really valued the whole process including professional delivery, and removal of packaging material. Mark, Melbourne, VIC
The entire experience was fantastic
I recently purchased a 9.5kg Top Load Electrolux Washing Machine EWT959SA. I would just like to say that the entire experience was fantastic. A special thanks to the delivery guys - they were extremely professional and helpful. I highly recommend Appliances Online and in fact have already recommended to a colleague who was equally as impressed. Thanks. Casadee ,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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