[This review was collected as part of a promotion.] Have been using these headphones for two weeks now I have had quite a few different types of head phones over the years but these Sony noise canceling headphones are quite simply the best headphones I have ever used Sony app is fantastic and easy to use lots of great features. The lovely tones and the bass sound is brilliant the best headphones I have ever used the design is stunning so comfortable to wear no Bluetooth drop off while using them. Headphones com3 in a great carry case charge lead and airplane adapter. The 360 reality sound is brilliant changes the sound complete for the better.

I bought the WH-1000MX4 model a month ago and I'm glad I did. The noise cancelling is fantastic, it will not silence a fighter jet taking off from 200m away, but what it will do is make day to day travel more peaceful. The noise cancelling coupled with a low volume of music (around a quarter volume) will immerse you into a land of tranquillity, privacy and give you the focus to really concentrate on what it is your doing or listening to. The coffee on the go and the line at the station with this product what you hear is now fully in your control. Also the noise cancelling is great without sound being played, but it does still let some noise through. But, to get complete silence anywhere on earth is impossible, and these make a really good go at it. The battery life is great and the fit is comfortable. I have gone full day with high volumes and noise cancelling and the battery lasts with some to spare. And after long listening periods I am not left with aching ears, which I have had from other products. I highly recommend these headphones to anyone who travels a lot. Or anyone who likes have wireless headphones with great audio performance and also some clever features. The features I like are the Pause/Play that you can customise for when you take your headphones Off/On. It isn’t noticeable at first, but the time I will save over the years from not having to press pause and play and fussing with wires when leaving a room, answering a call or even if you just want to have a scratch without missing a paragraph of a new audiobook. I also like the slider option for if you do want to let ambient noise in. Scenario: You’re in a busy city centre and you are dodging and weaving traffic and people running late for your next engagement. You can have the headphones set to let ambient noise in. Meaning safer passing on dangerous roads. However, the touch gestures on the earphones are unresponsive, especially to someone who is used to handling a modern smart phone. And when you turn the volume up or down, the content your listening to is rudely interrupted by the intrusion of a confirmation of the action you just performed. There isn’t an option available in the accompanying smartphone software to change this. I find this both annoying and useless. I have turned the touch features off. Unless an update is released where you can decide what touch features actually do and have this done silently it will stay that way. Speaking off software and updates. If you don’t own a smartphone you can’t customise the headphones at all. I can’t find a version of the application for Computer Desktops. Also, the Bluetooth quality is sometimes poor. It will connect to the hands-free channel and this will reduce sound quality and turns whatever your listening to into what sounds like a remix of the old internet dial-up connection sound and whatever soundbites your trying to listen to. Overall, this is a Premium product and its worth the money it’s priced at. I’m a happy customer. But if there was a version with a better touch function and better recognition of when you are connected to a phone call instead of a music platform or video streaming site. It would get 5 Stars. For me I give it 4 ½.

I upgraded from the Sony headphones XM2 to this version XM4. The active noise cancellation and audio quality is noticeably improved. I will be using them everyday for remote working for video calls and to help reduce background noise. The build quality is fantastic with a lighter weight design. I'm looking forward to using the multiple Bluetooth connections feature and appreciate the headphone settings cloud backups.