The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Couldn't wish for better service I know where I'll be buying my white goods
Machine arrived shortly after 1 o'clock very helpful delivery men couldn't wish for better service I know where I'll be buying my white goods in future I'll also be spreading the word. Thanks again. Robin,
When Zac arrived he was very friendly and helpful
Hello Appliance Online Recently I purchased a small Samsung fridge and I just wanted to send you a message and say a big thank you for such great service. I phone to confirm delivery days as we're in the process of moving into our new house, and you were able to on the day we required (today). As promised I had a phone call from Zac prior to delivery to make sure we'd be at the house. When Zac arrived he was very friendly and helpful. So again thank you very much for great service and great prices. Michael,
Compliment the delivery men on efficient and very personable service
I would just like to compliment the delivery men on efficient and very personable service. To be honest I have been so impressed with Jaime in Customer services and Appliances Online in general, I will be recommending your services and will definitely be purchasing from yourselves again. Michelle,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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