The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A very happy customer
A cheery Hello. Our washing machine went bung again so we decided to buy a new one. We checked out the local firms who we have purchased from in the past. Then I decided to check your site as our daughter has purchased off you before. I found the machine I wanted and better still I liked the price of the 8.5 LG. We phoned and arranged it with Gavin and he arranged for delivery today. Top marks to him and top marks to the two delivery guys. The delivery time was spot on and I can’t think of enough superlatives to say about them. Prices may lead people to buy, but top prices and excellent service makes for a very happy customer who recommend friends and relatives to shop with you. I am thinking next of a refrigerator. Thanks guys we are happy customers. Janice and Tom, Toorbul, QLD
They also removed our old machine with no fuss
dear sir,or madam, i want to write and let you know how pleased we were
with the two guys peter and ben who delivered our washing machine, how
good they were, they explained the machine to me,and were so nice they
also removed our old machine with no fuss. we will not hesitate to use
you again, and recommend your service to friends. thank you pam and
warren. Pam & Warren, Petrie, QLD
Speedy and courteous delivery
This is the first time I have used Appliances Online and I
will be recommending them to everyone! Spoke to a friendly
operator about a washing machine at 10am, by 12 he had
called back to advised it would be delivered this afternoon,
it arrived and was installed by 1.30pm! The old washing
machine was taken away and I could'nt be more pleased with
both the excellent service from David and the speedy and
courteous delivery. Linda, St. Clair, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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