The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
This experience was, "Wow!"
From start to finish this experience was, "Wow!". My washing machine died and I thought, "Oh NOOOO! This is going to be a nightmare!" Earlier in the year I bought a fridge from 2nds World online and it was absolutely painful. I live on the 3rd floor and delivery in Woonona is always "Out of Region", I don't have a trailer to remove the old machine,I am a woman on my own - so no men to help carry it up the stairs....I thought this is going to be another bad experience. With Appliances Online nothing was a drama...delivered the day after I ordered it and up my stairs, connected it up, took the old away, came on time, delivery guys were kind and accomodating...the ordering was simple - found product and service reviews very helpful. Price seems fair and reasonable and I didn't have to leave home to find a machine. I am absolutely WOW'ed by this company and will CERTAINLY order from them again and HIGHLY recommend them to anyone. Have already done so!! And the machine....so far....is doing Pam, Woonona, NSW
Very happy with the product and great price
A big thank-you. Excellent service and very happy with the product and great price. With delivery, installation of the machine and removal of the old washer, *** and *** were at least $100-150 more. Will be needing a new fridge soon and will definately being buying from Appliances Online. I have also already sung your praises to friends and family. Thanks again, keep up the great work! Amanda, Wynnum, QLD
Price was well below what I expected to pay
Awesome service delivery was smooth and on time and the guys
didn't take 20min to install new washing machine and remove
the old one. And the price was well below what I expected to
pay.
The delivery team called in the morning turned up within the
arranged window which was totally awesome.
Thank you again have been recommending to all my work
collegues.
Cheers
Larry Herron Larry, Swinger Hill, ACT
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .
