The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Excellent service and will shop again!
The whole experience was painless from ordering, payment and delivery. Delivery occurred just as was explained on the web. I was hestitant to buy such a large purchase online but reviews and blogs indicated the company was good. It took away the hassle of haggling instore with sales people and all the extra requirements - delivery, removal of old machine and connection was all included in the price and offered upfront. Excellent service and will shop again! Jennifer, Carina, QLD
I cannot praise appliances online enough
I just had a simpson washing machine delivered. I cannot
praise appliances online enough. The 5.5kg machine I
purchased is fantastic, service, delivery fantastic. Will
purchase again and encourage others. Prices are great.
Hassle free. No time wasting driving around. They even
took my old machine away all included in the delivery.
Appliances Online customer,
Very pleased with the whole process & attitudes of everyone
I just want to say that, from the time i rang & placed my order for a Samsung washing machine to the time the delivery guys left, i was very pleased with the whole process & attitudes of everyone i dealt wih. I will be a returning customer. THANK YOU. Tina,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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