The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Delivery guys live up to their promise
I purchased a Washing Machine from Appliances Online on Wednesday and selected next day for delivery. I called to check on the Thursday what
time delivery would be and was told between midday and 2 pm but I would be called before delivery. I was called about 11.45am and told they should be at my house between 13.30 and 14.00. Not only did the
delivery guys live up to their promise but they were pleasant, intelligent and installed my machine efficiently, plus took the oldone away.
Don't go past this company for price and service. I am totally blown away that they keep to their promises. Thank you. Appliances Online. Helen, QLD
Better quality and service than walk in stores
Everything Applianes Online committed to, they delivered. We ordered our Fisher and Paykel washing machine on Sunday afternoon and it was delivered 10am Tuesday morning. For the price I was going to pay at other "retailers" we got the next model up for the same price on here. It is refreshing to have a online store deliver better quality and service than walk in stores. I will definately be back. Sam, Calamvale, QLD
I cannot praise appliances online enough
I just had a simpson washing machine delivered. I cannot
praise appliances online enough. The 5.5kg machine I
purchased is fantastic, service, delivery fantastic. Will
purchase again and encourage others. Prices are great.
Hassle free. No time wasting driving around. They even
took my old machine away all included in the delivery.
Appliances Online customer,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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