The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
We couldn't have had our needs met better.
Colin, we got the new fridge today, and we are thrilled with all that you have done to help us, as well as the careful, timely, and friendly service from the delivery guys. We waited 2 months for our Whirlpool fridge, only to find that it would be another 2 months! After looking over this Westinghouse fridge, it actually has more going for it, and is about 700.00 less! Rather than wait any longer, we went ahead and ordered it at noon one day, and the driver rang at 7:30 the next morning to give us 1 hour's notice of his arrival so we could empty our old fridge. Therefore, in less than 24 hours from ordering, we had our new fridge up and running, and stocked as well! This is our second purchase from you, the last being a washing machine. In both cases, we couldn't have had our needs met better. Again, thank you! Arlene ,
You are now are shop of choice
Just a quick note to say thank you for having the best sales and
delivery staff. We have made several purchases and each time we have
never been disappointed.
The sales staff are always friendly and helpful. I have had to wait
many hours to get basic information when dealing with the likes of
******** etc but with your staff it is instant. Never a dumb
question goes unanswered to which I am very grateful. I am amazed at
how easy and quick I can order an item and receive it.
Delivery is always a concern as I have had items from *******
delivered on the back of ute which was driven by one of their sales
staff after they had finished work. I had paid $60.00 for this
disgusting treatment. Your deliver staff are always on time and so
polite and professional. It is a credit to you and them that they can
keep this level of perfection time and time again.
We have spent many thousands at ******* over the years but will
do so no more. You are now are shop of choice. Christian, Greenwith SA
Best price, fast and fantastic service
We bought a Westinghouse side-by-side on Wednesday and had
it delivered and installed by 10:30am Thursday.
The telephone support when I rang about a problem was superb
and fast. And the delivery guys were FANTASTIC.
The delivery guys wrestled the huge old fridge down the
stairs, took the doors of the new fridge to squeeze it into
the room it was going into, put it all back together and
took all the packing with them- 30m for start to finish.
Best price, fast and fantastic service I couldn't be happier
with Appliances Online.
Thanks! Jeremy, Ultimo, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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