The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Wonderful, very helpful service
Wonderful, very helpful service. Only one item did not arrive, but was arranged at very short notice to be delivered. Had gone to **** and the **** for their pricing of all five items as a total – no discounts and very heavy delivery fees and very much more expensive. This was my first time purchasing on line, and I have found the experience excellent. Will certainly contact Appliances Online when I require more whitegoods. Keep up the good work Deana, Albert Park, SA
We have been very, very impressed
We have been very, very impressed with the service provided by appliancesonline. We found out about the company through an online search. The website is extremely easy to use and contains comprehensive information which reduces the need for background research. Other sites we tried seemed to lack information and were less user-friendly. The call centre has been extremely helpful when I have rung. The machine ordered was out of stock, so the next model up was supplied within an hour of a call to check upon delivery! Delivery was free and the packaging was taken away. We have wholeheartedly recommended appliancesonline to others. Christopher, Middle Ridge, QLD
Installed by two courteous and very helpful gentlemen
I am very delighted with my new Sansung washing machine delivered and installed by two courteous and very helpful gentlemen. I find it a joy to use and I love the musical 'end of wash'. Maureen, Windsor, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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